Effective Date: January 01, 2025
At Scents N Seconds, your privacy is of utmost importance to us. We are committed to safeguarding the personal information that you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make purchases from our store. By accessing our website, you agree to the terms of this policy.
1. Information We Collect
We collect two types of information:
- Personal Information: This includes details that you voluntarily provide, such as your name, email address, shipping address, phone number, and payment information when you create an account, place an order, or subscribe to our services.
- Non-Personal Information: This includes data about your device, browser, IP address, and browsing activity when you visit our website. We use this information to analyze trends, improve our services, and ensure a smooth user experience.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To fulfill your orders, process payments, and deliver products to you.
- Customer Service: To respond to your inquiries, resolve issues, and provide support.
- Marketing: To send promotional emails, offers, and updates about new products and services (you can unsubscribe at any time).
- Improving User Experience: To analyze website usage and make improvements to enhance your experience.
- Legal Compliance: To comply with legal obligations and protect our rights.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. All payment transactions are processed through secure, encrypted payment gateways.
However, please be aware that no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may, however, share your information with third-party service providers who assist in fulfilling orders, processing payments, or conducting marketing campaigns. These third-party providers are obligated to handle your data securely and only for the purposes specified by us.
We may also disclose your information if required by law or in the good-faith belief that such action is necessary to comply with legal processes, protect the rights of Scents N Seconds, or investigate potential violations of our policies.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies are small files that are stored on your device and help us remember your preferences, analyze usage patterns, and personalize content. You can manage or disable cookies through your browser settings, but this may affect your user experience.
6. Your Rights and Choices
As a customer in Pakistan, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate personal information.
- Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: You can opt out of marketing communications by clicking the “unsubscribe” link in any promotional email.
To exercise any of these rights, please contact us at [contact@scentsnseconds.com].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us:
Email: [contact@scentsnseconds.com]
Phone: [(+92) 307 7778509]
Address: [ Muhallah Rehmanpura Old Sabzi Mandi Farooqabad District Sheikhupura PO Box # 39500 ]
By using our website and services, you consent to the terms of this Privacy Policy.
